Returns & Exchanges

We want you to love your With Jéan pieces, but if something isn't quite right, we accept returns for a refund or store credit within 21 days of delivery. All items must be in their original condition, unworn and unwashed, with all tags and hygiene seals intact.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Carefully place the items in their original packaging, ensuring all tags are attached and the garment is folded neatly to avoid damage.

3

Label and Post

Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized postal location.

4

Processing and Refund

Once our warehouse receives and inspects your return, please allow 5-7 business days for your refund to be processed back to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing